Legal Terms, Privacy Policy & Membership Conditions

Who We Are

Pitch & Plate is a community and event-based concept created to connect entrepreneurs, founders, professionals, creatives, brands, partners and selected members through networking, storytelling, business visibility, experiences, events, podcasts, collaborations and member benefits.

• Brand name: Pitch & Plate
• Email: join@pitchandplate.com
• Location: Spain / Marbella

Membership Access

Pitch & Plate membership gives members access to selected benefits, which may include community access, event invitations, partner discounts, member-only content, networking opportunities, podcast participation information, business visibility opportunities, and other benefits announced by Pitch & Plate.

Membership does not guarantee automatic access to every event, partner offer, collaboration, podcast feature, sponsorship opportunity or private experience. Some opportunities may require separate approval, availability, payment, application or selection.

Pitch & Plate reserves the right to update, improve, remove or change membership benefits when necessary, while always aiming to provide fair value to members.

Payments and Renewals

Payments are processed securely through third-party payment providers such as Stripe or other approved platforms. Pitch & Plate does not store full card details.

By purchasing a membership, you agree to pay the price displayed at checkout, including any applicable taxes or fees.

Memberships may be offered as monthly, yearly, VIP, partner or special access plans. The exact price, billing period and benefits will be shown before purchase.

If the membership is recurring, it will renew automatically unless cancelled before the next billing date.

Cancellation Rules

Members may cancel their membership at any time by contacting Pitch & Plate at [Insert email] or through the cancellation method provided by the payment platform.

Cancellation stops future renewals. It does not automatically create a refund for a period already paid, unless required by law or clearly stated in a specific offer.

If you are a consumer purchasing online in the EU, you may have a legal right to withdraw from the purchase within 14 days, depending on the type of service purchased and whether access has already started.

If you request immediate access to digital content, membership benefits, community access, event discounts or partner privileges before the end of the 14-day withdrawal period, you acknowledge that your right of withdrawal may be affected according to applicable consumer law.

Refund requests will be reviewed fairly and case by case.

Discounts and Partner Benefits

Pitch & Plate may offer discounts, offers or special benefits through selected partners, restaurants, brands, venues, service providers or collaborators.

Partner benefits are subject to availability, partner conditions, dates, capacity, and approval. Discounts cannot usually be exchanged for cash and may not be combined with other promotions unless stated.

Pitch & Plate is not responsible for the quality, delivery, pricing, cancellation rules, customer service or final decision of third-party partners. Any purchase made directly with a partner is between the member and that partner.

Partner Access and Member Data

To provide certain benefits, Pitch & Plate may need to share limited member information with selected partners. This may include name, business name, membership status, booking reference, event attendance, or discount eligibility.

Pitch & Plate will not share payment card details with partners.

Where possible, Pitch & Plate will only share the minimum information necessary to provide the benefit. For public directories, business visibility, introductions, podcast features, photos, videos or promotional content, separate consent may be requested.

Community Conduct

Members are expected to behave respectfully, professionally and honestly.

Pitch & Plate may suspend or remove access if a member behaves in a way that is abusive, discriminatory, dishonest, unsafe, damaging to the community, harmful to partners, or against the values of Pitch & Plate.

No refund is guaranteed if access is removed because of serious misconduct.

Event Attendance

Some Pitch & Plate events may have limited capacity, guest lists, private access, application requirements or separate ticket prices.

Being a member does not always guarantee a free ticket or automatic entry to every event unless this is clearly stated in the membership plan.

Event dates, venues, speakers, partners, menus, activities and schedules may change when necessary.

Photos, Videos and Media

Pitch & Plate events may be photographed or filmed for marketing, social media, website, press, podcast, recap videos, community visibility and promotional purposes.

By attending an event, you acknowledge that general event photography and video may take place.

For close-up interviews, testimonials, podcast appearances, business features or personal promotional content, Pitch & Plate may request specific consent.

If you do not want to appear in photos or videos, please inform us before or during the event.

Marketing Consent

Pitch & Plate may send members updates about events, community news, partner offers, membership benefits, podcast episodes, business opportunities and relevant announcements.

Marketing messages will only be sent where there is a legal basis, such as consent or an existing customer relationship.

You can unsubscribe or withdraw consent at any time by clicking the unsubscribe link or contacting [Insert email].

Personal Data We Collect

Pitch & Plate may collect and process the following personal data:

• Name
• Email address
• Phone number
• Business name
• Job title or professional activity
• Social media profile
• Payment status
• Membership type
• Event attendance
• Preferences and interests
• Messages sent to Pitch & Plate
• Photos, videos or testimonials when applicable
• Discount or partner benefit usage when necessary

Why We Use Your Data

We use your personal data to:

• Manage your membership
• Process payments and renewals
• Send confirmations and updates
• Provide access to benefits
• Organise events
• Manage guest lists
• Offer discounts and partner access
• Communicate with members
• Send marketing messages where allowed
• Improve the community experience
• Handle customer service requests
• Comply with legal, tax and administrative obligations
• Protect the safety and integrity of the community

Legal Basis for Processing Data

Depending on the situation, we process personal data based on:

• Your consent
• The performance of a contract with you
• Our legitimate business interests
• Compliance with legal obligations
• Your request before entering into a membership or collaboration

Third-Party Providers

Pitch & Plate may use trusted third-party providers to operate the membership, website, events, marketing, payments, email communication and community tools.

These may include payment processors, website platforms, email marketing tools, CRM systems, event platforms, cloud storage providers, design tools and selected partners.

These providers may only access the data necessary to provide their service.

Data Retention

Pitch & Plate keeps personal data only for as long as necessary for the purpose it was collected, including membership management, legal obligations, accounting, tax records, dispute prevention and community administration.

Marketing data will be kept until you unsubscribe or withdraw consent.

Your Data Protection Rights

Under GDPR, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Request restriction of processing
• Object to certain processing
• Withdraw consent
• Request data portability
• File a complaint with the Spanish Data Protection Agency, AEPD

To exercise your rights, contact: join@pitchandplate.com

Security

Pitch & Plate takes reasonable technical and organisational measures to protect member data from unauthorised access, loss, misuse or disclosure.

However, no digital system is 100% secure. Members are also responsible for using secure passwords, correct contact details and safe communication practices.

Cookies

The Pitch & Plate website may use cookies or similar technologies for essential website functions, analytics, user experience, marketing or payment processing.

Where required, visitors will be asked to accept, reject or manage cookie preferences.

Intellectual Property

All Pitch & Plate branding, texts, concepts, designs, images, videos, podcast content, event formats, membership materials and community content belong to Pitch & Plate or the relevant content owner.

Members may not copy, reproduce, sell, distribute or use Pitch & Plate materials without written permission.

Limitation of Liability

Pitch & Plate aims to create meaningful, professional and high-quality experiences. However, we do not guarantee specific business results, sales, partnerships, investments, collaborations, clients, media exposure or personal outcomes.

Members are responsible for their own business decisions, collaborations, purchases, event participation and professional relationships.

Changes to These Terms

Pitch & Plate may update these terms when necessary. The latest version will be available on the website.

If major changes affect members, Pitch & Plate will try to communicate them clearly.

Contact

For questions about membership, cancellation, privacy, data rights or legal terms, please contact:

• Pitch & Plate
• Email: join@pitchandplate.com
• Website: pitchandplate.com